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Frequently Asked Questions

General Questions

How/where can I get the most up-to-date information?

To get the most up-to-date information, you can do a couple things. Text the word HighBanks to 84483 to subscribe to our text alerts such as rain delays, ticket information, and more. You can subscribe to email alerts in the footer of our website. Also check this website and our Facebook page, because our Facebook and Website are usually the first to get updated! Email [email protected] or calling are other options.

Is the facility handicap accessible?

Yes, the facility is handicap accessible. There is accessibility for wheelchair seating in section E. Please purchase these tickets the day of the race at the ticket booth, or call/email us to reserve. Below are images of the entrance and the ramp leading up to the platform.

Can I bring outside food or drinks into the stands?

Please do not bring outside food or beverages past the entry gate. Absolutely NO alcoholic beverages allowed inside the gates. You can purchase beer inside the gates at our beer garden. We have concessions where you can purchase other food and drinks. To see our concessions menu, go here

Are coolers allowed?

Currently we do not allow coolers to be brought into our facility.

Is there handicap parking nearby?

Unfortunately, there is not a good place close for handicap parking. During our national event, the NCK Free Fair takes up a lot of space, and cars cannot drive in. Please contact us if you have questions or need assistance and we will do our best.

Ticket Questions

What time do the gates open?

Unless otherwise stated, for all events, the gates open at 5PM, hot laps start at 6:30PM, and racing starts at 7:30PM.

Are you still offering the kids ticket discount?

Due to dishonesty in recent years, child ticket pricingΒ can’t be purchased on our website, but we will still honor the discount on the day of the event. If you want a children’s ticket, you must first purchase a regular adult ticket through our website to reserve that seat. On the day of the race, come to the ticket booth with your child and ticket to receive the partial refund. Ages 12 and under only.

For 305 Nationals, you can receive a $10 refund each night for kids 12 and under.

If you child occupies a seat, that counts as a kids ticket. Children on your lap do not require a ticket.

If your child is NOT present we will NOT issue the discount!

Is there a ticket refund policy?

All ticket sales are final. No refunds or exchanges. In the event of a rain out, races will be run a different day, and your tickets will be valid for the rescheduled day. If you have any questions or issues relating to tickets, please email us at [email protected]

Visitor Questions

Driver Questions

How can I register for an event? Can I do it all online?

Yes you can register for our events online! On the home page on the left menu, select “Driver Registration”, complete the form and pay the fee and that’s it! Click here to be taken to the driver registration page.

Still have a question? Ask us below!